Skip to content
PROJECT OVERVIEW

Pocket MM: product, loyalty and engagement.

My focusBusiness & product leadership
SectorDigital lifestyle & loyalty
Official Pocket app product artwork

The context

Pocket MM brings loyalty, rewards and customer engagement together in a digital lifestyle platform. The work spans both the customer experience and the partner ecosystem.

My role

My work at Pocket spans product direction and business leadership, connecting strategic priorities, the product roadmap and cross-functional execution.

The connected approach

Product planning, onboarding, engagement mechanics, analytics and partner operations need to work together. The focus is on creating a useful customer journey and a clear delivery plan across the teams involved.

LET’S CONNECT

A business question.
A conversation.

Consulting, digital strategy, product growth or professional learning.

Start a conversation